FAQ’s

Frequently Asked Questions

General Questions

  • What areas do you serve?

We proudly serve the DMV (DC, Maryland, and Virginia) area, with a focus on Loudoun County, Virginia.

  • What types of events do you specialize in?

We specialize in events, decor, and housewarmings, but our rentals are versatile enough for a wide range of events, including weddings, birthdays, corporate gatherings, and more.


Rental Process

  • Which payment methods do you accept?

We currently accept Cash, Venmo, or Zelle.

  • Do you rent by the day or hour?

Our rental fees are by the day.

  • Can I extend my rental period?

Yes, rental extensions can be arranged, but they are subject to availability. Additional fees will apply.

  • Do you deliver and pick up items?

Yes, we offer pickup services. Delivery fees vary based on location and the size of the rental order.


Changes and Cancellations

  • Can I make changes to my current contract?

If you would like to make changes to your current contract, we require a 3-day notice period prior to the day of your event so that we can serve all customers appropriately.

  • What is your cancellation policy?

Cancellations must be made at least 7 days before the event for a full refund. Cancellations made within 7 days will incur a 50% cancellation fee.


Contact Us

  • What if I can’t find what I’m looking for?

If you have specific needs or questions not addressed here, feel free to contact us by phone or email. We’re here to help make your event a success!

  • How do I reach you?

You can reach us via phone at +1 848-448-6993 or email at contact@petalsparadise.com.

  • What are your operating hours?

Our operating hours are 24/7, but we are available for deliveries and pickups outside these hours upon request.

  • Still have questions?

Don’t hesitate to get in touch! We look forward to being part of your special day.


At Petals Paradise Events, we specialize in turning your precious moments into unforgettable celebrations. Whether it’s a cozy home gathering or a grand affair, we bring beauty, elegance, and joy to every occasion.